Jordan launches travel history inquiry service through Sanad application

The Ministry of Digital Economy and Entrepreneurship launched a travel history inquiry service through the Sanad application on November 13, 2026. This new digital tool allows users to view their personal travel records, including all entries and exits via airports and border crossings. The initiative aims to simplify administrative procedures and save time and effort for citizens across the country.

Service details and development

The Ministry of Digital Economy and Entrepreneurship developed this inquiry service in cooperation with the Residency and Borders Department. Currently, the service is designed for personal use, enabling individuals to monitor their own movement history through the Sanad app. Users can access a comprehensive list of their arrivals and departures at various points of entry and exit.

The digital platform covers all major transit points, including various airports and official border crossings. By providing this information through a mobile application, the government intends to reduce the need for physical visits to government offices. This move is part of a broader effort by the Ministry of Digital Economy and Entrepreneurship to expand digital government services and increase integration through the Sanad app.

Future digital updates

The Ministry of Digital Economy and Entrepreneurship has announced plans for future updates to the service. These upcoming enhancements will allow users to obtain certified electronic travel history reports in PDF format. Once these features are implemented, the Residency and Borders Department will issue the PDF reports for official submission to other authorities.

The ability to download certified documents directly from the Sanad app is expected to further streamline official processes. This transition from manual record requests to digital document issuance represents a significant step in the modernization of Jordanian administrative workflows. The ministry intends to continue integrating various government functions into the single application to improve overall service efficiency.

Digital transformation goals

This initiative aligns with the strategic directions led by the National Council for Future Technology. The council focuses on accelerating digital transformation within the public sector to improve the efficiency of government services. By digitizing travel records, the government is working to meet modern technological standards and improve the user experience for all citizens.

The launch of the travel history inquiry service is part of Jordan's national efforts to accelerate digital transformation. These efforts are designed to improve the efficiency of government services and modernize the interaction between the state and its citizens. The ministry remains committed to expanding the scope of the Sanad app to include more integrated digital government services in the future.

Glossary

• Sanad — Sanad is a programme based on training for employment and entrepreneurship. It targets technical and vocational students.
• Ministry of Digital Economy and Entrepreneurship — The Ministry of Digital Economy and Entrepreneurship of Jordan is the body responsible for setting policies and legislation to regulate the information technology, communications and postal sector. It complements and sustains the e-government network in Jordan and supports initiatives in the field of communications and technology.
• National Council for Future Technology — The National Council for Future Technology is a body dedicated to advancing Jordan's technological standing. It focuses on accelerating digital transformation within the public sector to improve the efficiency of government services.